Alzary is an online clothing brand based in the United Arab Emirates. All orders are processed and shipped directly from our fulfillment partners.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Timeframes

UAE: Estimated delivery within 2–5 business days

International: Estimated delivery within 7–14 business days, depending on destination and customs clearance

Delivery times are estimates and may vary due to courier delays, customs procedures, or unforeseen circumstances.

Shipping Fees

Shipping costs are calculated at checkout based on your location and order value. Any applicable duties, taxes, or customs fees for international orders are the responsibility of the customer.

Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking details where available.

Alzary is not responsible for delays caused by courier services, incorrect shipping information provided by the customer, or force majeure events.

Your satisfaction is our priority 🤍

• Items can be exchanged within 6 days from the date of receipt, subject to availability of the requested item.
• A delivery fee of AED 25 applies for collecting the item, and AED 25 for delivering the replacement item.
• No refunds are available — exchange only.
• Tailored or custom-sized items are not eligible for exchange.

Alzary is committed to protecting your privacy and personal information.

Information We Collect

We may collect personal information including:

Name
Email address
Shipping and billing address
Contact number

Payment information (processed securely through third-party providers)

How We Use Your Information

Your information is used to:
Process and fulfill orders
Communicate order updates and customer support
Improve our website and services
Send promotional communications (only if you opt in)

Data Protection

We take reasonable measures to protect your personal data and do not sell, rent, or trade your information to third parties.

Third-Party Services

We may share necessary information with trusted service providers (such as payment processors and courier partners) solely to complete your order.

Cookies

Our website may use cookies to enhance user experience and analyze site traffic. You may disable cookies through your browser settings.

Your Rights

You have the right to access, update, or request deletion of your personal data by contacting us.

By accessing or using the Alzary website, you agree to be bound by the following terms and conditions.

General

Alzary reserves the right to update or modify these terms at any time without prior notice.

Continued use of the website constitutes acceptance of any changes.

Products & Pricing

All product descriptions, prices, and availability are subject to change without notice.

We strive to display product colors and details accurately; however, variations may occur due to screen settings.

Orders & Payments

All orders are subject to acceptance and availability.

Alzary reserves the right to cancel or refuse any order at its discretion.

Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of Alzary and may not be used or reproduced without written permission.

Limitation of Liability

Alzary shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.